Privacy Policy

1. Introduction

YYYUUUPPP ("YYYUUUPPP," "we," "us," or "our") operates a digital auction marketplace connecting independent sellers with professional auction houses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms, do not access or use our platform.

2. Information We Collect

Account Information: Name, email address, password (encrypted), and role selection (Buyer, Seller, or Auctioneer) when you register.

Profile Information: Display name, bio, location, avatar, and role-specific details such as auction house name, license number, EIN, and credentials for verification purposes.

Listing & Transaction Data: Item listings, bids, consignment requests, messages, shipping details, and transaction records including payment processing information.

Usage Data: IP address, browser type, device information, pages visited, and interaction data collected automatically when you use our platform.

Communications: Messages you send to us, support requests, and correspondence related to your account.

3. How We Use Your Information

We use your information to:

• Create and manage your account and verify your identity
• Process transactions, bids, consignments, and shipping arrangements
• Facilitate communication between buyers, sellers, and auction houses
• Verify auctioneer credentials and maintain marketplace trust
• Send notifications about auctions, bids, won items, and account activity
• Provide customer support and resolve disputes
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and tax reporting requirements
• Improve our services, develop new features, and analyze marketplace trends

4. Payment Processing

We use Base44 Payments (powered by Wix Payments) to process transactions. Payment card information is handled directly by the payment processor and is not stored on our servers. We receive transaction confirmations and limited payment metadata necessary to fulfill orders and maintain records. The payment processor is responsible for the security of your financial information in accordance with PCI-DSS standards.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Other Users: Sellers see buyer names and shipping addresses for fulfilled orders; buyers see seller and auction house names on listings. Bidder names may be displayed publicly on active auctions.
• Service Providers: Third parties that support our operations (payment processing, shipping carriers, email delivery, cloud hosting, analytics).
• Social Media Platforms: When we post listings or auction results to Facebook, Instagram, Discord, or other connected platforms, item details and images are shared publicly.
• Legal Authorities: When required by law, court order, or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to maintain your session, remember preferences, analyze traffic, and serve relevant content. You can control cookies through your browser settings, but disabling them may affect platform functionality. We use analytics tools to understand how visitors interact with our site.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit, secure data storage, and access controls. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but strive to protect your data using industry-standard practices.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Transaction records are retained for tax and legal compliance purposes. You may request deletion of your account and personal data, subject to legal retention requirements.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal exceptions)
• Opt out of certain marketing communications
• Restrict or object to certain processing of your data
• Request data portability

To exercise these rights, contact us using the information in Section 12. We respond to verified requests within 30 days.

10. Children's Privacy

Our platform is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Third-Party Links & Services

Our platform may contain links to third-party websites and integrate with third-party services (social media, shipping carriers, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at the email associated with your account or through our support channels. We are committed to addressing your privacy concerns promptly and transparently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.